Privacy Statement for Typebot

Effective Date: May 7, 2025

Introduction

Welcome to Typebot. Typebot is a web application designed to help businesses create custom chatbot solutions to streamline their processes. We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you use our application and services, including our use of the Google Sheets API.

Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you use Typebot. This may include:

• Personal Information: Information you provide directly to us when you create an account, configure your chatbot, or contact us. This may include your name, email address, and business information.
• Chatbot Data: Information collected through the chatbots you create using Typebot. This may include user interactions with the chatbot, responses provided, and any data submitted by users through the chatbot.
• Google Sheets Data: If you integrate your chatbot with Google Sheets using our Google Sheets API integration, we may access and process data from your specified Google Sheets as authorized by you. This access is solely for the purpose of facilitating the functionality of your chatbot as configured by you. We do not store your Google Sheets data on our servers beyond what is necessary for the immediate operation of the chatbot integration.
• Usage Data: Information about how you access and use Typebot, such as your IP address, browser type, operating system, pages viewed, and the dates and times of your visits.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain Typebot and its features.
• To create and manage your account.
• To enable you to create and customize chatbots.
• To facilitate the integration with Google Sheets and process data as authorized by you for your chatbot's functionality.
• To improve, personalize, and expand Typebot.
• To understand and analyze how you use Typebot.
• To communicate with you, including for customer service, updates, and promotional purposes.
• To detect and prevent fraud and other illegal activities.
• To comply with legal obligations.

Information Sharing and Disclosure

We may share your information in the following situations:

• With Your Consent: We may disclose your personal information with your explicit consent.
• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, email delivery, and customer service. These service providers are required to protect your information and use it only for the purposes for which it was provided.
• Google Sheets API: When you use the Google Sheets API integration, data is accessed and processed directly between your Google Sheets and the chatbot functionality within Typebot as configured by you. We do not share your Google Sheets data with other third parties unless explicitly authorized by you for the purpose of your chatbot's operation. Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or a government agency’s request).
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Privacy Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

• The right to access, update, or delete the information we have on you.
• The right to object to the processing of your information.
• The right to request the restriction of the processing of your personal information.
• The right to data portability.
• The right to withdraw your consent.

To exercise any of these rights, please contact us using the contact information provided below.

Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page and updating the "Effective Date" at the top of this Privacy Statement. You are advised to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Statement, please contact us at:

Email: danie@danovate.co.za